Contacts and Booking

Taiga Spirit – Nature and wildlife experiences

Address: Lentiirantie 4282, 88930 Lentiira, Kuhmo
Company number: 2080962-4
VAT number : FI20809624

Email: info(at)taigaspirit.com
Tel: +358  40 74 68 243
Facebook: @taigaspiritfinland
Instagram: #taigaspiritfinland  #sabrinafinland

Booking & Cancellation Terms

Confirm your booking:

Reservations will be processed by email. You can send your booking request by email to: info (at) @ taigaspirit.com. Together, we confirm your arrival schedule, the availability of services, and the prices.

Information required for bookings:

Passenger names, contact person’s e-mail and telephone, flight schedule / travel plan, and information on special diets or illnesses.

Payments:

The balance is paid on arrival. Available payment options are Visa/ Mastercard cards, cash or a bank transfer.

Cancellations:

The passenger has the right to cancel the trip at any time before the start of the trip. These cancellation policy will apply regardless of the reason for the cancellation. We recommend our passengers to take out sufficiently comprehensive travel insurance cover, which includes e.g. cancellation protection.

  • If cancellation is made 45 days before arrival cancellation fee of 100 euros for administrative costs;
  • Cancellation fee 25 % will be charged if the cancellation is made 45 – 21 days before arrival;
  • Cancellation fee  50% will be charged if the cancellation is made 21 –7 days before arrival;
  • Cancellation fee 75% will be charged if cancellation is made 7 -3 days before arrival;
  • Cancellation fee 95 % will be charged if the cancellation is 3 days or less before the arrival;

Changes:

  • Booking can be modified 2 times without extra cost and similar services and if available.
  • Office fee of 50 euros will be charged for every additional change.
  • The guest has the right to make changes on passenger details or to transfer the package to another person.No additional cost if the same package and same room type.

Others conditions:

Our guests are fully responsible in informing their flight details as well as any heath or special diet or allergies. For compelling reasons we reserves the right to move bookings to another accommodation after discussing it with the client.

Please note that the success of animal watching depends entirely on nature and wildlife, as well as weather conditions. Nature is completely free and wild so we cannot guarantee you to see all the species mentioned on our site. We do our best to get as many species for you to experience.

Travel Insurance:

We recommend travel insurances to cover unexpected costs.

Delayed / cancelled flight:

In case of flight problems, please contact  your airlines directly. Inform us of the problem as soon as possible. Any extra transfer will be at the charge of the passenger.

We operates according to Finnish legislation, read more: Generals terms and conditions for package travel.